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32 I 2020 ANNUAL REPORT I mANAgEmENT DISCUSSION & ANALYSIS
PERFORmANCE REvIEW
HRC is certified for: Monthly winner was selected and the grand final winner
received the CEO HSSE Award of the Year during the
ISO 9001 : 2015 – Quality Management Systems Safety Day event. Though the NMPI register for site-wide
ISO 14001 : 2015 – Environmental Management Systems key performance indicators was not explicitly steered
ISO 45001 : 2018 – Occupational Health & Safety in FY2020 as per previous years, HRC recorded a
Management Systems healthy NMPI reporting of 4,723 for the year. This was
ISO 27001 : 2013 – Information Security Management commendable given the disruption of Assurance Walks
Systems due to COVID-19 and the fact that there were no
ISO 37001 : 2016 – Anti-Bribery Management Systems turnarounds scheduled.
ISO 17025 : 2018 – Testing and Calibration Laboratories • Training Programmes: HRC’s QHSSE team conducted
26 training sessions during the year covering crucial
STRATEgIC DIRECTION 1 structured training such as Permit to Work Level 1 & 2,
as well as specific qualifications training such as Lifting
goal Zero Safety Performance
Engineer and Supervisor, Safety Handling of Chemical
We remain mindful that building a safety culture is an (SHOC) Training, Authorised Gas Tester and Entry
on-going process and have established the following Supervisor, and Authorised Entry and Standby Person
initiatives to help create awareness of safety goals. Due to competency training courses.
the pandemic, some of these initiatives have been transformed • Emergency Preparedness and Response Training:
to virtual events and new channels have been introduced.
Frequent training and drill sessions were executed during
• Assurance Walks: Whenever possible, the Leadership the year to ensure the preparedness of the Emergency
Team “Turun Padang” HSSE Walkabout, Daily Goal Zero Management Team. The scenarios encompassed Oil Spill
Walk and Weekly CEO Walk-the-Site continued to serve response as well as emergency first aid and fire drills,
as a pulse check on the current health of our HSSE where focus was given to tank fire scenarios.
standards implementation as well as COVID-19 Standard • Refreshed Process Safety Framework: A roll-out of
Operating Procedures compliance on site. These walks a refreshed Process Safety Management Framework
provide opportunities to identify potential hazards and was developed in December and this paves the way for
proactively mitigate them before accidents occur and for elevated process safety performance in 2021.
leaders to engage with employees and contractors on
HSSE matters. STRATEgIC DIRECTION 2
• Safety Campaigns: For FY2020, safety campaigns Environment Link to License to Operate
and the annual Safety Day were conducted online to Water is a valuable resource and HRC consistently works
continue to raise site’s safety awareness among employees towards optimised water usage and waste water management
and contractors and address site-wide concerns on to protect natural resources and mitigate against negative
HSSE matters. We also introduced new campaigns and environmental impact. The year has made us mindful that
initiatives during the year for continued awareness such as HRC is subjected to risk of water supply disruption from
“Feel the Field” initiative, CEO HSSE Award of the our raw water supplier. Having experienced a major water
Month and iCARE4Safety campaign. disruption from our regular supplier, HRC had to bring in
• “UNZIPPED”: A quarterly QHSSE e-newsletter was water from an alternate supplier on an emergency basis and
launched in May 2020 in adaptation to the new normal. at significant cost to ensure continuity. Efforts are on-going
It shares information related to QHSSE matters, latest to improve supply and availability robustness to support
updates and new upcoming QHSSE initiatives whilst HRC’s raw water needs.
keeping the content engaging for the readers.
• Intervention: To encourage on-site intervention,
a monthly CEO Award catalysing this positive trend was
introduced. This is an enhanced version of the previous
Near Miss Potential Incidents (NMPI) Heroes initiative.