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08    I     2020 ANNUAL REPORT         I ABOUT hRC


            ChAIRmAN’S STATEmENT








            2020 DIvIDENDS                                        We intend to do so by honing a competitive  edge through
                                                                  operational excellence, reducing operational costs and
            The extraordinary pandemic situation continues to create   expanding our potential in inland sales through relationship
            uncertainties within the industry. As things stand, the Board’s   consolidation with existing partners, developing a new
            view is to maintain a conservative set of assumptions in cash    customer base and expanding existing channels. We also
            flow projections, business forecasts and other reviews as   remain vigilant in ensuring that the health and safety of our
            required by the Companies Act 2016.                   employees are not exposed to the threats of COVID-19 at site.
            Nevertheless, after much deliberation and in appreciation of the
            support shown by shareholders, the Board approved an interim   See page 39 for more details on our outlook and goals.
            dividend of RM0.04 per share for the financial year ended 2020.
                                                                  Going  forward,  the  combination  of  strengths  and
                                                                  opportunities that we intend to leverage on are summarised
                                                                  as follows:
                                                                  •  Hedging systems for margin, inventory and foreign exchange
                                                                   which are in place and working well.
                                                                  •  Continued  implementation  of  operational  enhancement
                                                                   plans to improve efficiency and reliability.
                                                                  •  Productivity  improvements  in  business  processes  through
                                                                   digitalisation.
                                                                  •  Potential  future  upside  for  refinery  margins  due  to  closure
                                                                   of regional refineries.
                                                                  •  Exploring synergies within the group of companies on supply
                                                                   chain and service opportunities.

                                                                  •  Potential  expansion  of  customer  base  and  increasing  sales
                                                                   with existing customers.

                                                                  ACKNOWLEDgEmENTS

                                                                  The Board and I take this opportunity to acknowledge the
                                                                  dynamic leadership of Mr Erkki Tapio Ranta, who took up the
            Golden view of the refinery at sunset.
                                                                  role,  duties and  responsibilities  as  Chief Executive  Officer  on
                                                                  1 March 2020. His vast experience in the oil and gas industry
            LOOKINg FORWARD                                       for over 29 years has been integral towards instilling teamwork
                                                                  and helping steer HRC through this unparalleled time.
            With our robust and tested Business Continuity Plan in place,
            disruptions of the Movement Control Order had minimal impact   We are thankful for our people’s support and contribution
            to our day-to-day operations. Meanwhile, we continue to   through the challenging period and grateful to our shareholders
            make progress with our projects in accordance with the new   and stakeholders for their  unwavering faith and patience  in
            completion timeline prescribed by the Malaysian Government.  HRC’s business plans and strategies. Let’s all stay safe, strong
                                                                  and smart as we brave the uncertainties ahead and navigate
                 See page 34 for more details on our key projects.  our way through current challenges, shaping the way towards
                                                                  an era of new energy solutions.
            As we cannot determine  how long the COVID-19 pandemic
            would remain as a risk to our economy and society, our priority
            in 2021 is to assure successful and sustainable operations     Wang, YouDe
            whilst investing in opportunities to thrive in the mid-term.
                                                                  Chairman
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