Page 7 - HRC_AR2020

HENGYUAN REFINING COMPANY BERHAD I 05

mARCh - mAY 2020
COVID-19
In addition to the monthly CEO e-letters to employees giving updates on refinery
operations, virtual engagement sessions with the Leadership Team were launched Preparedness Trivia
for all employees working from home. The Emergency Management Team (EMT) 12 March 2020 - 31 December 2020
was also activated for 14 weeks to centrally manage and address all operational
issues arising from the rulings and standard operating procedures (SOPs) introduced
by the Government during the MCO to ensure no disruption to HRC’s operations. 101,605
No. of face masks
APRIL 2020 issued by
31 December 2020
The Company’s HR and Corporate Affairs departments collaborated to implement
the “HRC Cares” initiative where physical and mental health tips were shared with
all employees on how to effectively and efficiently work from home. This initiative
allowed the Company to be constantly in touch with employees.
40Total COvID-19
JUNE 2020 Internal Communications
With the status of MCO relaxed to Recovery MCO (RMCO), HRC decided to stand Issued
down the EMT and replace it with the New Norm committee, represented by
employees from different departments. The New Norm committee implemented
health and safety protocols in compliance to changes or policies introduced
by the Government. Throughout the 14 weeks of EMT activation, HRC maintained 13 Total of
Zero Confirmed Case. New Normal
Protocols Developed
JUNE - SEPT 2020 & Implemented

New Norm protocols incorporating COVID-19 mitigation controls were issued.
These encompassed work from home, meetings, daily permit issuance, vendor
and visitor management, the use of pantry and training.
14 EmT
OCTOBER - DECEmBER 2020 Cycles On-Duty

With numbers of COVID-19 cases increasing after the RMCO took effect,
HRC quickly tightened up its processes as there were concerns of asymptomatic
cases and accelerated positive cases in Negeri Sembilan. The “HRC Tighten Up”
programme initiated these heightened measures in November:
• “NO mask, NO Entry” at all HRC entry points.
103 Employees
• “NO Mask, NO Meeting” at all HRC meeting rooms. Involved for COvID-19 BCP
• “NO Mask, NO Entry to Vehicle” for all vehicles in HRC.
• “Mask ON When You Leave Your Desk” when you move about.
• Sanitising stations at hot spots.
Zero
The SRO was reactivated on 16 November 2020 due to the sudden increase of
active cases within the Port Dickson district.
Confirmed Case in
HRC for FY2020