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04 I 2020 ANNUAL REPORT I ABOUT hRC
ENSURINg BUSINESS CONTINUITY
ThROUgh ThE PANDEmIC
hRC took a thorough and JANUARY 2020
proactive approach in ensuring HRC’s management began issuing health and safety advisories to all employees
the health and safety of its and contractors, alerting the emergence of COVID-19 cases in Malaysia.
employees and contractors. The Company made it mandatory for visitors, especially those arriving and
The timelines explain returning from high-risk countries, to declare their health status before entering
the steps taken to mitigate the premise of HRC. Additionally, body temperature screening was conducted
the spread of COvID-19. at all entry points, and employees and contractors were reminded to observe and
practice strict personal hygiene and physical distancing.
FEBRUARY 2020
HRC tightened its operations by encouraging employees to organise meetings
virtually. Marine risk management was also introduced to protect the employees
at the jetty. HRC jetty only accepted ships for berthing that had obtained
clearance certificates (Free Partique) issued by local authorities. The clearance
process involves a 14-day quarantine for ships, counted from their last date of
departure from high-risk countries.
FEBRUARY - EARLY mARCh 2020
Regular meetings between working committees involving multiple departments
Health & Safety SOP observed at an internal were actively organised to discuss the required response for COVID-19 management.
event. In early March, the Business Continuity Plan (BCP) addressing COvID-19
Preparedness and Response was reviewed and endorsed officially, and HRC
adopted higher quarantine measures.
mID - mARCh 2020
As the country was hit by a sudden surge of positive cases (from the Sri Petaling
mass gathering incident), HRC activated its BCP for COVID-19 and implemented
the Split Resources Operations (SRO) for non-shift employees with immediate
effect. This was implemented a few days before the Movement Control Order
(MCO) was put in place. Employees were kept abreast with updates on operations
and reminders to remain safe and healthy through the issuance of internal
Physical distancing practiced at all times. communication from the CEO, Human Resources (HR) and Quality, Health, Safety,
Security, Environment (QHSSE) departments. Measures included:
• Required PPE such as facemasks, gloves and hand sanitisers were made available
to employees.
• All external trainings, non-essential events, Goal Zero Walk and Turun Padang
were postponed until further notice.
• Only external trainers or vendors for essential meetings were allowed to
enter HRC.
• Meetings were conducted virtually.
• Overseas business trips were postponed.
