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12    I     2020 ANNUAL REPORT         I ABOUT hRC


            gENERAL BUSINESS

            PRINCIPLES





            hRC’s commitment to                           BUSINESS INTEgRITY
            operating as a sustainable
            business requires that                 HRC insists on honesty, integrity and fairness in all aspects of our business and
            we integrate economic,                 expects the same in our relationships with all those with whom we do business.
            environmental and social               The direct or indirect offer, payment, soliciting or acceptance of bribes in any form
            considerations from planning           is unacceptable. Facilitation payments are also bribes and must not be made.
            to execution. In all that              Employees must avoid conflicts of interest between their private activities and
            we do, hRC is guided by                their part in the conduct of the Company’s business. Employees are also required
            the following eight general            to declare any potential conflicts of interest. All business transactions on behalf
            business principles.                   of HRC must be reflected accurately and fairly in the accounts of the Company
                                                   in accordance with established policies and procedures and are subject to audit
                                                   and disclosure.


                                                          QUALITY, hEALTh, SAFETY, SECURITY &
                                                          ENvIRONmENT

                                                   HRC  has  a systematic  approach  to  health,  safety,  security  and  environmental
                                                   management in order to achieve continuous performance improvement. To this
                                                   end, we manage these matters as critical business activities, set standards and
                                                   targets for improvement, and measure, appraise and report performance externally.
                                                   We continually look for ways to reduce any negative environmental impact of our
                                                   operations, products and services.


                                                          ECONOmIC


                                                   Long-term profitability is essential to achieve our business goals and to assure our
                                                   continued growth. It is a measure of both efficiency and the value customers place
                                                   on HRC’s products and services. It underpins the necessary corporate resources for
                                                   the continuing investment that is required to develop and produce future energy
                                                   supplies to meet customer needs.
                                                   Without profits and a strong financial foundation, it would not be possible to
                                                   fulfil our responsibilities. Criteria for investment and divestment decisions include
                                                   sustainable development considerations (economic, social and environmental) and
                                                   an appraisal of the risks of the investment.
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