Page 27 - HRC_AR2020

HENGYUAN REFINING COMPANY BERHAD I 25

BUSINESS STRATEGY:

REDEFININg OUR STRATEgIC FRAmEWORK

Led by our new Chief Executive Our redefined strategic framework encompasses five main pillars that are critical
Officer, hRC adopted a to our business. Each pillar carry vital attributes that will further strengthen the
redefined strategic framework operations of the Company.
during the year under review
to chart a more resilient journey • Working with values to • Attrition
for the Company to the year enhance performance • Recognition
2021. This is in line with a macro People & • Open and honest • Talent development
focus on surviving the crisis, Leadership communication • Succession planning
as a result of the pandemic, • Employee engagement
through on-going efforts in
fortifying a resilient work • Reliability • Refining margin
culture while building • Effective work • Product quality
processes
sustainability. Once oil demand Operational • Cost efficiency
Excellence
recovery is in sight, the key
priority is to build capabilities
for the future around new • People safety • Health
energy solutions and to • Process safety • Sustainability
capitalise on the opportunities hSSE & • Security • Compliance
• Environment
that lie ahead. Compliance

• Shareholders • Government
• Customers • Lenders
Stakeholder • Investors • Suppliers
value • Authorities • Neighbours

• Continuous improvement
• Investment projects
Future • Growth ideas
Focus